How Gmail Happened
Harry McCracken, for Time, with a fun story about the inception of Gmail (now 10 years old):
“If you wanted to pick a single date to mark the beginning of the modern era of the web, you could do a lot worse than choosing Thursday, April 1, 2004, the day Gmail launched.
Scuttlebutt that Google was about to offer a free email service had leaked out the day before: Here’s John Markoff of the New York Times reporting on it at the time. But the idea of the search kingpin doing email was still startling, and the alleged storage capacity of 1GB—500 times what Microsoft’s Hotmail offered—seemed downright implausible. So when Google issued a press release date-stamped April 1, an awful lot of people briefly took it to be a really good hoax. (Including me.)
Gmail turned out to be real, and revolutionary. And a decade’s worth of perspective only makes it look more momentous.
The first true landmark service to emerge from Google since its search engine debuted in 1998, Gmail didn’t just blow away Hotmail and Yahoo Mail, the dominant free webmail services of the day. With its vast storage, zippy interface, instant search and other advanced features, it may have been the first major cloud-based app that was capable of replacing conventional PC software, not just complementing it.”
When it first came out, I remember being particularly excited at how quick and clean the interface was. Amazing how little the design has changed since then:
Gmail as it appeared in 2004. Screenshot by Kevin Fox, Gmail designer
Gmail as it appears now. Screenshot by some guy