Ryan Dunn, on why 'dashboards' don't really cut it anymore:

“This is the important part for me. This subtle — but significant, and I think positive— shift from quite passive at a glance monitoring to much more active finding stuff out. Quite different things with the same name.

However a move from being told a story to being allowed to form your own — from explanatory to exploratory — presents a fundamental change in the expectations on our users —did anybody tell them?

This might seem minor. It probably is to the dashboard creators who feel they are offering the users the power to become more proactive than reactive. But this additional responsibility on users — the consumers — to have a conversation with the data, isn’t minor— especially in terms of data literacy and confidence.”

In short, the data needs of people in modern organisations are more sophisticated than look-at-a-standard-chart-on-a-dashboard, but that doesn't mean that the people themselves are data-savvy enough to be able to use tools available.